Product Support Lifecycle
The ENGL Support Lifecycle defines the duration and levels of support customers can expect to receive as products move through their lifecycle. This information will assist in the management of support needs and future software upgrades.
Mature
Critical patches only. No enhancements will be introduced into the product. The product is removed from the downloads page and is only available to maintenance customers.
Discontinued
No further product support is available, customers should upgrade to the current version.
Upgrade Path
Recommended upgrade path for this product. Please contact ENGL for upgrade costs and maintenance options.
| Product Name | Mature | Discontinued | Upgrade Path | |
| Deployment Monitor 1.0 | *Discontinued* | August 31, 2018 | Deployment Monitor 2.0 | |
| Driver Manager 6.0 | *Discontinued* | July 31, 2018 | Driver Manager 7.0 See notes | |
| Driver Manager 5.0 | *Discontinued* | September 12, 2017 | Driver Manager 7.0 See notes | |
| Driver Manager 4.0 | *Discontinued* | September 29, 2015 | Driver Manager 7.0 See notes | |
| Imaging Toolkit 10.0 | *Discontinued* | August 31, 2019 | Imaging Toolkit 11.0 See notes | |
| Imaging Toolkit 9.0 | *Discontinued* | March 31, 2017 | Imaging Toolkit 11.0 See notes | |
| Imaging Toolkit 8.0 | *Discontinued* | January 31, 2016 | Imaging Toolkit 11.0 See notes | |
| Imaging Toolkit 7.0 | *Discontinued* | May 31, 2015 | Imaging Toolkit 11.0 See notes | |
| Z-Remote 1.0 | *Discontinued* | September 25, 2017 | Z-Remote 2.0 |
Notes:
- Imaging Toolkit 10.0 and later do not support deployment of Windows XP and Server 2008
- Driver Manager 6.0 and above do not support driver search or integration for Windows XP, Vista, Server 2003 or Server 2008